Digital Account Manager

Crucial Interactive is looking for a professional and experienced Digital Account Manager.

Reporting to the Director of Sales, the Digital Account Manager will work on day-to-day RFPs, strategic brainstorming, campaign reporting & analysis, and all other account management functions. The ideal candidate will love the pre and post sales experience. You have excellent communications, project and time management skills, and you’re always looking to provide that next level of customer service to all stakeholders.

The Crucial work environment is inviting. You will work in an open modern space where you will often find groups in casual brainstorming sessions sharing ideas and strategies for new initiatives. At Crucial we are transforming advertising for the world's top brands. We have a positive, diverse, and supportive culture in a fast paced and social industry. We also have a fish tank. 

Primary Responsibilities: 

  • Manage the day-to-day workflow and help set priorities to meet all stakeholder deadlines
  • Works closely with your sales rep(s), and internal teams (publisher relations, production and design) to respond to RFP’s by creating strategic proposals, media plans and presentations
  • Develop mid and post campaign reports as required (e.g. provide metrics about page views, video views, unique visitors and time spent, etc.), with the ability to interpret those metrics to make recommendations for future campaigns
  • Attend and participate in client meetings and industry events when needed
  • Managing and facilitating internal stakeholders, assisting with work-back schedules, and presenting unique opportunities/executions


Key Requirements: 

  • Post-secondary diploma or degree: Advertising, Media or Business
  • 3+ years of experience in a similar or media planning role - ideally in a digital display environment
  • Proven track record of excellent customer service and pre/post-sales support - publisher or agency side
  • Strong understanding of ad functionalities and back-end reporting metrics is a must
  • Superior project management skills – disciplined, organized, attention to detail
  • Solutions-oriented customer service focus that conveys and demonstrates responsiveness and competence while showcasing a sense of urgency
  • Advanced knowledge of Microsoft office, and familiarity to MAC OS
  • Superior knowledge and analytical ability to manage comScore data and extract all relevant metrics
  • Excellent communication (verbal and written) and presentation skills for internal and external relationship management
  • Experience with Salesforce is a definite asset
  • Organization and ability to prioritize in a fast-paced environment is key to success in this role
  • A positive outlook and pleasant demeanour is a must


Start Date: October 2017

Salary: Commensurate with experience

Location: Toronto

Ad Operations Coordinator / Coordonnateur – Opérations de Campagne (Mtl)

Crucial Interactive is looking for a talented and ambitious Ad Operations Coordinator to join our growing team in Montreal.  

Reporting to the Senior Campaign Manager, the Ad Operations Coordinator are responsible for overseeing day-to-day post-sale campaign activity for all clients within their assigned territory. You will be a detail oriented and a strategic thinker, helping to ensure sold campaigns deliver in full to client satisfaction. Also work with clients at world-class media agencies and alongside our internal Account Managers to ensure deep understanding of campaign performance metrics, and educating them on campaign results to share with clients.

At Crucial Interactive, you will collaborate with a group of quick witted, humorous, and extremely dedicated co-workers and clients who are all passionate about digital media.

The Crucial work environment is inviting. You will work in an open modern space where you will often find groups in casual brainstorming sessions sharing ideas and strategies for new initiatives. At Crucial we are transforming advertising for the world's top brands. We have a positive, diverse, and supportive culture in a fast paced and social industry. We also have a fish tank. 

We are open to new ways of thinking, especially those that will contribute to the overall success of Crucial.

Primary Responsibilities:

  • Assists the Senior Campaign Manager with day-to-day online ad campaigns to ensure success and agreed upon goals are met
  • Use Internal & External technology to learn and understand how online ad campaigns are run
  • Grow to successfully set up and execute online ad campaigns without supervision
  • Partner with internal Account Management and Sales Executive teams to ensure collaboration and successful execution of all campaigns
  • Gather necessary intelligence to accurately forecast revenue and deliver required profit margins for campaigns
  • Manage day to day relationships with internal and external partners
  • Learn to develop and deliver effective campaign optimization recommendations and strategies
  • Understand what Products the company sells, how they are sold and the proper structure of Contracts with clients
  • Responsive in a timely manner to incoming emails, emergencies, phone calls, meetings
  • Responsible for providing Account Management team with reports for mid-campaign & post-campaign results

Skills & Qualifications:

  • Entry level position - no prior experience within online marketing or the digital media industry is required
  • Post Secondary education mandatory, Marketing, Communications, Advertising or related field preferred
  • Ability to speak both English and French
  • Advanced proficiency with Microsoft PowerPoint, Word, and Excel mandatory
  • A passion for digital marketing, the ad supported internet, and technology trends
  • Excellent verbal and written communication skills, ability to prepare clear and concise client-ready documents and confidence to speak to them out loud if needed
  • Familiarity with Google Analytics or Ad Words preferred
  • A passion for learning and commitment to growing your career in a dynamic and fast paced industry
  • Ability to work as both an individual contributor, as well as collaborate with a team
  • Strong mathematical and analytical skills, strong Grammar and deductive reasoning
  • Ability to work within a fast paced, deadline driven environment
  • Strong inter-personal skills, responsibility, accountability, arrive on time, ready to work, positive outlook  

Send your cover letter and CV to Dorothee Cabanel (dcabanel@crucialinteractive.com) by November 1st.

Crucial Interactive est à la recherche d’un nouveau talent pour agrandir son équipe Adops.

Sous la supervision directe de la gestionnaire de campagne Senior, le coordonnateur aux opérations de campagnes sera responsable de la surveillance de la performance des campagnes publicitaire sur un territoire assigné.

Attentif au détails et doté d’une vision stratégique, vous participerez à la livraison complète des campagnes publicitaires, visant la satisfaction totale du client.

Vous travaillerez avec des agences de media de classe mondiale ainsi qu’avec notre équipe de Account Manager. Vous devrez comprendre en profondeur toutes les statistiques de performance.

Chez Crucial Interactive, vous travaillerez dans un environnement de clients et collègues passionnés, enthousiastes et sympathiques.

Vous travaillerez dans des bureaux open space modernes, où vous pourrez croiser régulièrement des groupes en réunions spontanées dans le but de partager de nouvelles idées et initiatives. Chez Crucial, nous encourageons le partage d’opinion dans un environnement accueillant et amical.

Description des taches:

  • Assister la Gestionnaire de campagne Senior dans les tâches journalières pour assurer que les objectifs de livraison de campagne sont atteints
  • Comprendre les produits de compagnie, comment ils sont vendus, et la structure de contrats avec les clients
  • Comprendre et utiliser la technologie interne et externe utile à la livraison de publicités en ligne.
  • Acquérir suffisamment d’expertise pour atteindre l’autonomie dans la gestion d’un territoire.
  • Contrôler et prévoir les marges de profit
  • Préparer, comprendre et fournir des rapports de campagne détaillés aux Account Manager
  • Développer l’esprit d’analyse afin de proposer des de nouvelles stratégies et recommandations.
  • Collaborer avec les équipes de Account Manager et Sales Executive pour assurer le succès dans l’exécution des campagnes publicitaires
  • Gérer la relation quotidienne avec les clients et fournisseurs
  • Gérer les courriel, appels, urgences et rendez-vous de manière dans des délais convenables

Compétences et qualifications:

  • Poste débutant – une expérience dans le domaine de l’industrie digitale n’est pas requise
  • Education post secondaire obligatoire, Marketing, Communications, Publicité ou domaine similaire
  • Esprit logique et analytique
  • Capacité à s’exprimer en Anglais et Français
  • Maitrise de Microsoft PowerPoint, Word et Excel
  • Intérêt pour le marketing digital, Internet et les nouvelles technologies
  • Excellente aisance dans communication orale et écrite
  • Connaissance de Google Analytics et Ad Word est un plus
  • Capacité à travailler seul et au sein d’une équipe
  • Capacité à évoluer et à s’adapter à une industrie dynamique et changeante
  • Aisance relationnelle, responsable, ponctuel, présentation positive.

Envoyez votre curriculum vitae et lettre de présentation á Dorothee Cabanel d’ici le 1 novembre 2017.

Web Platform Developer



Contobox (A Crucial Interactive Company) is looking for junior, intermediate and senior levels of:

  • Front-End Developer
  • Back-End Developer
  • Full-Stack Developer

to work on our proprietary user engagement advertising platform.

Our platform is developed entirely from scratch to dynamically generate and deliver billions of award-winning interactive ad units to users in milliseconds. Each ad unit is like a unique web app full of interactive tools and functionalities, so the code we develop should be fast, lightweight, efficient and result in great experience to users.

To make that happen, we built our platform using vanilla JavaScript, GoLang, HTML5, CSS3, PHP, MySQL, and Redshift. That's right, no third party libraries and frameworks.

If you are really good in and passionate about any of these technologies, we'd be more than happy to invite you to be part of our team and together get our platform to the next level!



Experience with:

  • building web apps/online tools and services/html5 games/etc is a big plus.
  • Identifying and solving tough problems quickly. It is a fast paced environment.
  • Working at least 2+ years in an information technology or online advertising company.
  • Integrating or building REST APIs using any of the following languages: PHP, Node.js, Go, Ruby, Python.
  • Having a passion for software engineering best practices (e.g. unit testing, code reviews, simplicity, etc.)
  • Using a cloud environment (AWS, NGINX, Linux) is an asset.


Here are some of the things we'll be doing together:


  • Working with JavaScript/HTML5/CSS3/Canvas for building beautiful UX interfaces and interactive ad units
  • Improving mechanisms for tracking end user's actions across all components in cross-platform environments
  • Working with Back-End team to use internal APIs and REST services for enhanced functionality of front end interfaces


  • Working with PHP/MySQL/Redshift
  • Designing, building and maintaining large scale distributed systems serving millions of users per day
  • Writing new microservices with database and caching systems support
  • Working with Front-End team to develop endpoints for new features, reports, third party API integrations
LOCATION: Montreal